Customer Service
Skills
About
I am a results-driven customer experience professional with over 7 years in healthcare technology. I excel at social media support, content moderation, and quality assurance, consistently safeguarding platform integrity and client satisfaction. I streamline review processes, resolve complex complaints, and train new hires to raise team standards. Recognized twice as a Quality Hero, I thrive in fast-paced, cross-functional environments.
Education
Bachelor of Information Systems, Thebes Academy
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