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Customer Service & Technical Support Engineer | Cairo
Entry / Junior

Customer Service & Technical Support Engineer | Cairo

Customer Service

Cairo, Egypt
English: Conversational
2 years experience

Skills

Hearing Aid Fitting Phonak Target Software Starkey Inspire Ear Impression Taking Device Troubleshooting Patient Counseling Consultative Selling Customer Relationship Management

About

I am a Customer Service and Technical Support Engineer specializing in hearing aid fitting, programming, and after-sales care. I work across Phonak and Starkey platforms to optimize device performance for adult and pediatric patients while counseling families.

Education

Bachelor of Science in Biology (Audiology Track), Ain Shams University, Cairo

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