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Customer Service Representative | Cairo
Mid-Level

Customer Service Representative | Cairo

Customer Service

Cairo, Egypt
English: Professional
4 years experience
100/ hour

Skills

Customer service Banking products Cross-selling and up-selling Handling escalations Communication and negotiation Problem solving CRM systems Microsoft Office

About

I am a customer service professional with 4 years of experience across banking, telecom, and insurance. I specialize in retail and VIP client support, telesales, and technical troubleshooting, consistently driving satisfaction, cross-sales, and compliance with quality standards. I bring strong communication, problem-solving, and CRM skills, and I am committed to elevating every customer interaction.

Education

Bachelor of Commerce (English Section), Helwan University, 2020

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